Support & FAQ

Q: How do I open Page Notes?

Click the Page Notes icon in your browser toolbar, or right-click and select "Open side panel."

Q: Do I need to sign in?

No, signing in is optional. Without signing in, notes are stored locally. Sign in with Google to enable cloud sync across devices.

Q: How do I create multiple notes for the same page?

Click the "+" button in the tab bar above the editor. Each tab is a separate note for that page.

Q: How do I rename a note tab?

Double-click on the tab name to edit it. Press Enter or click outside to save.

Q: How do I delete a note?

Click the "×" button on the tab you want to delete. You'll be asked to confirm.

Q: Why do my notes appear on slightly different URLs?

Page Notes uses smart URL normalization to strip tracking parameters. This ensures your notes persist across different link sources.

Q: How does Amazon URL normalization work?

Amazon product URLs are normalized to the ASIN (product ID). Whether you visit via search, affiliate link, or direct link, you'll see the same notes.

Q: Are my notes secure?

Yes! Notes are encrypted using AES-256 on your device before upload. We cannot read your notes—only you can decrypt them.

Q: What happens offline?

Notes continue to work offline. Changes sync automatically when you reconnect.

Q: Notes aren't saving. What should I do?

1. Check your internet connection (if using cloud sync)
2. Try refreshing the page
3. Sign out and sign back in
4. Disable and re-enable the extension

Q: The extension isn't in my toolbar.

Click the puzzle piece icon in Chrome, find Page Notes, and click the pin icon.